The Clays Practice
Welcome to our Practice, which covers the area commonly known as the “Clays Area”.
Our main site at Roche is open from 08.30– 18.30 and our surgeries at St Dennis and Bugle are open every morning until noon.
Our surgery premises are as follows:
|Clays Area Health Centre||Victoria Road, Roche, St Austell, PL26 8JF|
|Bugle Surgery||Roche Road, Bugle, PL26 8PP|
|St Dennis Surgery||Fore Street, St Dennis, PL26 8AD|
Telephone: 01726 890 370
Out of Hours Service: 111
If you are eligible, you can book your free flu vaccination with us today You are eligible to receive a free flu jab if you:
- are 65 years of age or over
- are pregnant
- have certain medical conditions
- are living in a long-stay residential care home or other long-stay care facility
- receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
The Waiting Room - New online services
The Waiting-room is our new online system that allows for booking of appointments and ordering of medicines. It also gives you access to any allergies we have recorded which relate to you.
The appointment system will be introduced slowly over the next few weeks to see how it goes, with initially only a very few appointments offered this way.
The medicine ordering is a new online system. As Thewaiting-room.net integrates with our clinical system, it will be a better system for ordering as it will list the up to date medications you are on and any changes will be updated here too.
Patient user guide:The Waiting Room - Patient Guide.docx
In the mean time please continue to order your medication in the usual manner.
We hope that by offering these online services, patients will have a choice of quickly and conveniently gaining access to Services outside of our normal hours.
When the system goes live, and we already have your email address, you will receive an emailed invite asking you to register with thewaiting-room.net
If we do not have your email address and you would like to make use of this new system, all you need do is contact the surgery and tell us your email address.
Please note that due to patient confidentiality, we can only accept an email address for one specific person. Families will therefore need to supply a specific email address for each individual in the family.
Please note that all of our doctors' surgeries are accessible to wheelchair users.
Your feedback is in demand and valued!
The NHS standard Friends & Family test is being run by all parts of the NHS, if you can spare 30 seconds, please complete the quick form: The Clays Practice - Friends & Family Test
(Site updated 05/12/2017)