Online Repeat Prescriptions - you now have a choice!

The traditional ordering process can be accessed above.

or

Our new online service:

The Waiting-room is our new online system that allows for booking of appointments and ordering of medicines.  It also gives you access to any allergies we have recorded which relate to you.

To Register, click here: The Waiting Room - The Clays Practice - Signup form.docx

Download some helpful information: The Waiting Room - Patient Guide.docx

Whichever system your choose, repeat prescription requests will be made ready for collection after 3 full working days. You may deposit your Repeat Prescription Counterfoils at the surgery, indicating the item(s) required, or send your requests by post, or use either of the online links above.

The Dispensary at Roche is open from 08.30 - 12.45 and 13.30 - 18:00.  We can also arrange for prescriptions to be forwarded to local chemists for collection if you have difficulty attending. Telephone requests may lead to errors and are therefore not normally accepted.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone 01726 890370.