Opening Hours

The surgery is open at the following times:-

  Extended Hours
If you require an appointment earlier in the morning or later in the evening, please ask to speak to the Duty Dr.  A mutually convenient time can then be arranged.



Telephone Appointments
If you have difficulty attending the surgery during our usual opening or extended opening hours, ask to speak to the Duty Dr. 

A telephone appointment can be made for the Dr to call you at home or at a location of your choice.  Please make sure your telephone number is correct!

If you have insulin treated diabetes and would like advice, you can contact the NHS Diabetes Advice Helpline on 0345 123 2399. This service is available Monday to Friday 9 am to 6 pm

Lunchtime telephones

Please note that our surgery telephone lines will be closed daily between 12:30 and 13:30.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

When We Are Closed

• 

  Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

• Our "Out Of Hours" cover is now provided by the NHS 111 service.  For any issue which cannot wait until the surgery is open please call this service on 111. Your needs will be assessed and advice offered.

• See a GP by video with Livi. Even at the weekend.

Patients of The Clays Practice can now see an NHS GP by video using Livi. Get medical advice, urgent prescriptions and referrals on the same day – both on weekdays, out of hours and at weekends. The service is provided free on the NHS.

You can download the Livi app to your mobile phone or tablet, from the App Store or Google Play. Or visit livi.co.uk for more information.

Livi GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the Livi app here: https://bit.ly/35YeCsK