The Clays Practice, Victoria Road, Roche, St. Austell, Cornwall, PL26 8JFTel: 01726 890 370
For information relating to the NHS "Care Date" and "Summary Care Record" schemes, including how to opt-out, click the above link.
Please respond if you get one. More Information.
Login at https://thewaiting-room.net
For patients who have yet to register to use our online services, simply complete the signup form below and hand it in at one of our reception desks with your identification.
You need to register to use The Waiting Room 2.To do this you need to:
(Identification is essential as you will be accessing private information)
Once you have done this you will shortly receive a verification email, followed by your account codes to enable you to register.
Whichever system your choose, repeat prescription requests will be made ready for collection after 3 full working days. You may deposit your Repeat Prescription Counterfoils at the surgery, indicating the item(s) required, or send your requests by post, or use either of the online links above.
The Dispensary at Roche is open from 08.30 - 12.45 and 13.30 - 18:00. We can also arrange for prescriptions to be forwarded to local chemists for collection if you have difficulty attending.
Please Note: Telephone requests may lead to errors and are therefore not normally accepted.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2019, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.00, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone 01726 890370.
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