The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Read the NHS advice about staying home, including how long to isolate for.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
Only call 111 if you cannot get help online.
For region specific information and advice in:
The Clays Practice
Welcome to our Practice, which covers the area commonly known as the “Clays Area”.
Our main site at Roche is open from 08.30– 18.30 and our surgeries at St Dennis and Bugle are open every morning until noon.
Our surgery premises are as follows:
| Clays Area Health Centre | Victoria Road, Roche, St Austell, PL26 8JF |
| Bugle Surgery | Roche Road, Bugle, PL26 8PP |
| St Dennis Surgery | Fore Street, St Dennis, PL26 8AD |
Telephone Contact:
Telephone - (08:00 - 18:30) - 01726 890 370
If you call between 08:00 and 08:30 or 18:00 and 18:30, you will be able to speak to our message handling service.
Out of Hours Service (18:30 - 08:00): 111
Online Services: The Waiting Room
The Waiting Room is a service that provides you with convenient 24 hour access to facilities previously available only by telephone or by visiting the practice.
The Waiting Room allows you to:
- Book and cancel appointments
- Request medication
- View brief, select information from your patient record (such as information regarding allergies and medication).
To Register, please complete this form and hand in at one of our reception desks along with some form of identification:TWR - Patient signup form
If you prefer, you can give a family member, a carer or other trusted friend permission to access The Waiting Room on your behalf: TWR - Proxy signup form
If you are already registered you can login here: https://thewaiting-room.net
(Site updated 24/03/2020)